Course outline Interviewing, empathy and listening skills are vital, as are diplomacy and being able to cope with emotion. An ability to relate to assembled people and to speak with them is also vital. If you have a background of work with clients or in the caring professions (whether in the public, private [...]
Further Information If you would like to book your place on one of our courses, please use the booking form at the bottom of this page. For dates and times of currently scheduled courses, see our events page. If you have any questions or would like more information about training, please phone or email us.